SB LAW is committed to protecting and respecting your privacy.
This privacy notice sets out the basis for which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection laws, the data controller is Mrs S Bhalla, SB LAW 44 Montague Road Hounslow TW3 1LD Telephone: 020 85704041. Email address: sonia@sblaw.org.uk. SB Law is registered with the ICO to process your personal data.
How we collect and use your personal information
Information given to us by you
The information you give to us or we obtain from you may include:
your name and title; your contact information, such as your postal and email addresses and telephone number; financial information, for example, your bank account details; personal information provided to us by or on your behalf or generated by us in the course or providing services to you.
Special category data which may include such details as your health, race, or religious beliefs; personal data you provide to us via our website; identification and background information provided by you or collected as part of our new matter opening process; photographic identification and proof of address documents (to meet anti-money laundering requirements); any other personal information which you may provide to us in the context of our work for you as a client or in the course of operating our business.
Third party sources of information
When you become a client, we may also need to request and process additional data from a variety of third parties to enable us to provide the legal service required. These may include: other professional advisors such as accountants, banks, building societies or other lenders; agencies such as HM Land Registry or Companies House; other parties involved in your case, or their solicitors.
How we use your personal information
We have a legitimate interest to use and process your personal data to, for example, comply with our contractual obligation to clients to carry out the legal services agreed; verify your identity for anti-money laundering purposes, to include using a third party electronic verification provider; for administration or accounting purposes; respond to any enquiry you may submit to us; carry out conflict checks; comply with any other professional, statutory and regulatory obligations; establish the source of funding in a transaction. We process data whilst providing our services.
How is your personal information shared?
We may share your information with third parties in the course of providing legal services to you, or where we are subject to a legal or regulatory requirement to do so.
These third parties may include: the other parties involved in your matter, or the solicitors acting for them; professional advisors assisting with your matter; government bodies such as HM Revenue & Customs or HM Land Registry, insurance brokers or providers; a bank, building society or other lender involved in a transaction; the Solicitors Regulation Authority, the Legal Ombudsman and our professional indemnity insurers; external auditors or lenders who may carry out independent checks. We will not share your personal information with third parties for marketing purposes.
How long will we keep your personal information?
We will take all steps possible to delete any personal data that is no longer necessary for the purpose for which it was obtained and processed. We will retain personal data for the length of time required to: Meet our legal and regulatory requirements, deal with claims, such as contract or negligence breaches and/or deal with queries
Your rights
Under the General Data Protection Regulation (GDPR), you have certain rights in relation to your personal information that we hold about you.
These include the right to request:-
access to your personal information that we hold, known as a subject access request; rectification of your personal information where it is out of date or incorrect; erasure of your personal information, known as the right to be forgotten; that we do not process your personal information.
All such requests should be directed to the data controller, whose details are set out above.
Keeping your personal information secure
We have put in place appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully; ensure those processing your information will do so only in an authorised manner and have appropriate procedures in place to deal with any suspected personal data breach. We will notify you and any applicable regulator of a personal data breach where we are legally required to do so.
How to complain
We hope that we can assist you with any query or concern you may raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.